Shipping Policy

DOMESTIC SHIPPING

We offer free shipping within India, for all orders above Rs. 10,000. A flat shipping rate of Rs. 200 is charged, on orders below Rs. 3,000. COD is not available on any orders.

All orders are usually shipped and delivered within 7-10 business days. In rare cases, there may be a slight delay caused due to a government intervention, poor weather conditions, technical issues or natural causes, etc. The delivery time within Delhi/NCR is 3-5 working days after dispatch and within India is 5-7 working days after dispatch.

Orders requiring customisation will require an additional few days. Once your order is shipped, the tracking information for your package will be sent to you on the given email ID and contact number.

INTERNATIONAL SHIPPING

We offer free international shipping, for all orders above Rs. 50,000. For orders below Rs. 50,000 shipping charges are calculated as per the destination country, shipment weight/size and will be displayed on the checkout page. Transit time will vary, depending on the location. All international packages are shipped via Fedex, DHL and Aramex. International delivery cannot be guaranteed within a time frame due to customs, and our prices do not include customs duty.

VAT, duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
For more information, please write to us on info@azorajewellery.in

SHIPPING INFORMATION

The estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are unable to redirect orders once the package has been dispatched. We are not responsible for any shipping delays caused by natural calamities or unforeseen and unavoidable circumstances.

We make our best efforts to deliver each item in your order within the stipulated timeline, however, in some cases, we may take longer as we may have to produce/procure the item(s).

While we shall undertake to ship all the products in your order together, it might not always be possible due to the product characteristics, or availability. To ensure that your order reaches you in the fastest and safest condition, we only ship through reputed courier agencies.